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The Values for Success in the Civil Service

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Values are important in forging a more efficient and effective service-oriented Civil Service. They also serve as a moral compass and guide in its decision-making.

On 24 March 2009 YAB Datuk Patinggi Mohd. Najib Tun Abdul Razak outlined eight (8) values for success:

  • TEAMWORK. Achieving more as a team across boundaries.
  • DISCIPLINE-Vital to ensure the many parts adhere to the norms of the whole organisation.
  • DILIGENCE. Consistently getting the job done to meet the increased expectations of customers and stakeholders.
  • RESPECT FOR TIME. Punctuality and precision in all undertakings.
  • HONOURING ONE'S WORD. Integrity and commitment in relationships with internal and external clients.
  • DEDICATION TO WORK. Work as a calling to make a difference in the lives of the rakyat.
  • EFFICIENCY IN THE IMPLEMENTATION OF TASKS. What gets measured gets done.
  • PLACEMENT OF THE LARGER COMMUNITY ABOVE SELF. Society before self as the benchmark of success.

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