Globally, Civil Service are now under pressure to vindicate the sources and consumptions of public resources as well as improving the performance in their services delivery.
To ensure good governance, understanding the way to improve accountability in civil service is very essential.
In administration, it is important to have good governance principles to improve the citizens’ trust and the legitimacy of the politico-administrative system.
The concept of good governance is a value-loaded concept, recommending an ideal of administrative behaviour, and rejecting behaviour that is unethical or questionable.
Accountability is always related to good governance that implies public organisations which conduct public matters, manage public funds and guarantee the realization of human rights in a way fundamentally free from abuse and corruption, as well as obeying the rule of law.
The term of public sector accountability usually relates to the relationship between the politicians and citizens as well as public managers.
The concept of accountability has been developing and increase to a broader concept of integrated financial management and stewardship over the effective and efficient use of financial and other resources in all areas of government operations.
According to Mutula & Wamukoya (2009), government ultimate aim is to safeguard the public interest through an efficient and effective governance system that enhances protection of rights, demonstrates accountability and integrity in their daily activities and also its public officers.
Strong point of integrity is indicated by good balance between external demand values, and perceived needs, rooted from culture that takes external performance responsibilities especially to the public which lead to accountability.
Integrity stimulates employees to comply and helps to instil values that support a commitment to ethical conduct. Therefore, integrity system is very important to play a major role in ensuring accountability and transparency within the organisation.
