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Fostering Competition Under New Public Management

New public management (NPM) was introduced in the 1980s as an approach to running public service organizations that is used in government and public service institutions...

Perbezaan di Antara Pentadbiran Awam Dengan Pentadbiran Swasta

Pentadbiran Awam ditakrifkan sebagai pelaksanaan dasar kerajaan atau dasar awam yang dirumuskan oleh cawangan eksekutif kerajaan. Ia berkaitan dengan fungsi pentadbiran yang dijalankan oleh kerajaan...

Differences Between Public Management and Private Management

Irrespective of sector or type of organisation, management generally involves the effective utilisation of an organisation’s resources to achieve desired goals and objectives, be...

Pengurusan Awam Dalam Pentadbiran Awam

Pengurusan awam adalah satu bentuk pengurusan dalam pentadbiran awam yang berfungsi untuk melaksanakan dasar-dasar kerajaan. Pengurusan Awam merupakan satu badan yang sah di sisi undang-undang...

An Overview of Public Management

Some people may interchange the term ‘public management’ with ‘public administration’, but they are actually two different fields in relation with the adoption and...

Cultivating a Fact-Based Culture in HR

Human resources (HR) are the linking pins to the company’s business. They gather people's issues related to business objectives and deliver insights from strategic...

Managing Employee Privacy at Home

Many companies want to be sure that their employees remain productive even when working from home. Periodic office visits to check on employees is...

What can you do to be more evidence-based decision-making?

Fact-based decision making or evidence-based decision making is widely adopted in various fields particularly in management and business settings. Evidence-based decision making is based on...

Pitfalls of the Customer Driven Standard

A customer driven standard can prevent companies from achieving success and hamper their growth. Often, companies spend too much resources on trying to enhance...

Penyampaian Perkhidmatan Didorong Oleh Ekspektasi Pelanggan

Terdapat dua kategori pelanggan iaitu pelanggan dalaman (internal) yang merupakan individu atau organisasi yang menerima produk atau menggunakan perkhidmatan yang ditawarkan dan pelanggan luaran...

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