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What can you do to be more evidence-based decision-making?

RAKAN Sarawak -
Fact-based decision making or evidence-based decision making is widely adopted in various fields particularly in management and business settings. Evidence-based decision making is based on...
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Pitfalls of the Customer Driven Standard

RAKAN Sarawak -
A customer driven standard can prevent companies from achieving success and hamper their growth. Often, companies spend too much resources on trying to enhance...
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Penyampaian Perkhidmatan Didorong Oleh Ekspektasi Pelanggan

RAKAN Sarawak -
Terdapat dua kategori pelanggan iaitu pelanggan dalaman (internal) yang merupakan individu atau organisasi yang menerima produk atau menggunakan perkhidmatan yang ditawarkan dan pelanggan luaran...
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Meningkatkan Keuntungan Melalui Kepuasan Pelanggan

RAKAN Sarawak -
Kawalan kos yang baik, produktiviti dan strategi pemasaran merupakan antara faktor-faktor yang menyumbang kepada keuntungan dan memberi impak kepada sesebuah organisasi, khususnya organisasi yang...
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What are Cognitive Biases?

RAKAN Sarawak -
Part of practising fact-based decision making is to overcome any cognitive bias that has been influencing the way we think, what we believe in,...
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TQM Adalah Faktor Penting Dalam Memenuhi Ekspektasi Pelanggan

RAKAN Sarawak -
Pengurusan Kualiti Menyeluruh (TQM) dalam sesebuah organisasi dilihat sebagai satu faktor yang sangat penting untuk mewujudkan standard yang didorong oleh permintaan atau ekspektasi pelanggan. Hal...
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Fact-based Decision Making

RAKAN Sarawak -
Evidence based management is the notion that real knowledge in the form of empirical analysis of results is the shortest path to good business...
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The Benefits of Fact-based Decision Making for the Public Sector

RAKAN Sarawak -
The use of facts or evidence in decision making is vital for organisations to ensure best practices within the management and improve their overall...
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Creating a Culture of Continuous Improvement

RAKAN Sarawak -
Developing a continuous culture of improvement is fundamental to an organisation’s long term success. With a shared mindset of innovation and the right system...
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COVID-19: Sarawak Kawal Zon Hijau

RAKAN Sarawak -
Sejak Pertubuhan Kesihatan Sedunia (WHO) mengisytiharkan penyakit Novel Coronavirus atau COVID-19 sebagai pandemik pada 11 Mac 2020, tiga kes positif pertama dilaporkan di Kuching,...
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An eye witness to Sarawak's transformation

RAKAN Sarawak (Rangkaian Khidmat Awam Negeri Sarawak) or also known as the Sarawak State Government Civil Service Bulletin published quarterly since 1994.

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