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Benchmarking Is Part of a Continuous Improvement

RAKAN Sarawak -
Benchmarking is a core element of continuous enhancement programs. It is a way of discovering what is the best performance being achieved. Management theory and...
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Confidence in The Integrity of The Information

RAKAN Sarawak -
With the growing use of information, the trustworthiness and dependability of information has become a critical factor for person and organisation. Information can be structured...
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Amalan Berkongsi Ilmu di Tempat Kerja Perlu Diperkasakan

RAKAN Sarawak -
Perkongsian ilmu di kalangan rakan sekerja sangat penting kerana ilmu yang dikongsi tidak akan pernah berkurangan sebaliknya akan semakin bertambah sehingga memberi manfaat kepada...
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Right to Information as a Consumer

RAKAN Sarawak -
A consumer has every right to receive accurate information, because they can only make informed decisions and purchases if they have the information they...
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Mental Health of the Public and Civil Servants in Sarawak

RAKAN Sarawak -
Mental health affects daily life, relationships and even physical health. This also works vice versa, as factors in people’s lives, interpersonal connections, and physical...
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Mewujudkan Perkongsian Pengetahuan di Tempat Kerja

RAKAN Sarawak -
Perkongsian pengetahuan di tempat kerja adalah satu proses pembelajaran berterusan yang penting serta dapat mengelakkan situasi ‘kedekut’ ilmu berlaku di kalangan pekerja. Pada dasarnya, kekayaan...
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Right to Information in Times of Crisis

RAKAN Sarawak -
The right to information is recognised under international law as a fundamental human right. Access to information is important in its own right, and...
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Budaya Berkongsi Pengetahuan Tidak Semudah Dijangka

RAKAN Sarawak -
Perkongsian maklumat dan pengetahuan dalam sesebuah organisasi dilihat sebagai satu budaya yang sangat baik kerana ia menjadi kunci untuk mengekal dan merebut kelebihan bersaing...
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Creating a sense of urgency without stressing out

RAKAN Sarawak -
The word urgent seems to create a feeling of stress and anxiety. This might be true for those who are involved in service delivery. Creating a...
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Understanding Customer Perception in Establishing an ‘Urgent’ Service Delivery

RAKAN Sarawak -
One way for government organisations to establish a sense of urgency within their customer service delivery is to understand how their citizen customers perceive...
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RAKAN Sarawak (Rangkaian Khidmat Awam Negeri Sarawak) or also known as the Sarawak State Government Civil Service Bulletin published quarterly since 1994.

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