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Keeping an Open Communication with Customers

RAKAN Sarawak -
When it comes to delivering customer service, communication is an important part of it.   In Sarawak, the State is emphasizing the delivery of good...
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What Are Customer Needs?

RAKAN Sarawak -
In order for businesses to be successful, they must be able to identify and fulfil the needs of their customers. These are essentially motives...
News and Events

Sarawak Development Expenditure for 2021

RAKAN Sarawak -
A sum of RM6.304 billion is proposed under the Development Expenditure Estimates for 2021 to finance various programmes and projects. This estimate has taken into...
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No Wrong Door Approach – Digital Front Door to Government Agencies

RAKAN Sarawak -
In spite of significant advances in service delivery, citizens are still frustrated with government. Citizens often do not know and do not care what...
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Setting Realistic Expectations to Meet Customers’ Needs

RAKAN Sarawak -
Often, customer will expect more than you can do. In managing customers’ needs, it is important set realistic expectations and the best way to handle...
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Result Driven Culture

RAKAN Sarawak -
In a results-oriented culture, work is organized and evaluated by the results it drives. In the modern knowledge economy, however, success and failure are determined...
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Mengurus Perubahan Budaya: Komponen Penting Dalam Sesebuah Organisasi

RAKAN Sarawak -
Mengurus sesuatu perubahan secara efektif dalam sesebuah organisasi adalah penting untuk setiap pentadbir kerana ekosistem sesebuah organisasi sentiasa mengadaptasi perubahan sama ada secara langsung...
Lestari

Sustainable Forestry through Industrial Forest Plantation

RAKAN Sarawak -
Since the Forest (Planted Forests) Rules 1997 came into force, we have seen a lot of development in this industry.
Digital Era

Jabatan Hutan Sarawak Pelopor Teknologi Hiperspektral di Malaysia

RAKAN Sarawak -
Unit ini dijangka dapat memberi bantuan dari aspek maklumat geospatial sekiranya berlakunya bencana alam seperti banjir, dan kebakaran hutan, pemantauan sempadan negara serta lain-lain misi kepada agensi kerajaan lain di Sarawak, Sabah serta Semenanjung Malaysia.
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Aplikasi Psikologi Dalam Pengurusan Perubahan Budaya

RAKAN Sarawak -
Sistem penyampaian Perkhidmatan Awam Negeri Sarawak (PANS) sentiasa diperbaiki melalui program Transformasi PANS yang telah dimulai sejak 2010. Transformasi PANS ini mencakupi lapan (8) bidang...
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An eye witness to Sarawak's transformation

RAKAN Sarawak (Rangkaian Khidmat Awam Negeri Sarawak) or also known as the Sarawak State Government Civil Service Bulletin published quarterly since 1994.

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