Perubahan budaya di tempat kerja merujuk pada anjakan dari norma, amalan ataupun etika kerja lama dan tradisional ke norma, amalan dan etika kerja baharu...
Mengurus perubahan budaya adalah satu usaha menangani budaya kerja dalam sesebuah organisasi untuk mewujudkan anggotanya yang berbudaya cemerlang dalam penyampaian perkhidmatan yang harmoni serta...
For sustained development effectiveness, countries need to be able to manage their own development processes so that they can use their resources for the...
Knowledge, skills, experience and competence are essentials that must be present in every member of an organisation to achieve high productivity.
Whether we serve in...
Budaya mencerminkan watak dan keperibadian sesebuah organisasi yang menjadikan sesuatu perkhidmatan dan perniagaan unik serta merupakan suatu nilai, tradisi dan kepercayaan yang harus dipegang...
Lack of knowledge in delivering services to the customers will leads to poor quality of services therefore increasing the numbers of complaints from the public.
Social media skills for marketing can be applicable to almost every organisation, including those from the public sector.
In fact, professionals within the public sector...