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Understanding Customer Perception in Establishing an ‘Urgent’ Service Delivery

RAKAN Sarawak -
One way for government organisations to establish a sense of urgency within their customer service delivery is to understand how their citizen customers perceive...

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RAKAN Sarawak (Rangkaian Khidmat Awam Negeri Sarawak) or also known as the Sarawak State Government Civil Service Bulletin published quarterly since 1994.

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