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Removing Agency Silos for Better Information and Process Flow

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In-depth knowledge about the customer can built a ‘big picture’ of customer segments, providing a foundation for the creation of multiple service delivery channels aligned with customer journey needs.

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An eye witness to Sarawak's transformation

RAKAN Sarawak (Rangkaian Khidmat Awam Negeri Sarawak) or also known as the Sarawak State Government Civil Service Bulletin published quarterly since 1994.

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