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Creating a sense of urgency without stressing out

The word urgent seems to create a feeling of stress and anxiety. This might be true for those who are involved in service delivery. Creating a...

Fostering a sense of urgency in service delivery

Initiated in 2010, the Transformation Program of the Sarawak Civil Service has the mission to achieve excellence in service through High Performance Team solutions. It...

What Truly Defines a Sense of Urgency?

Whether in driving change within an organisation or in enhancing product and/or service delivery, it is important for leaders to instil a sense of...

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